Virtual Programming – Frequently Asked Questions
1. What is “virtual programming”?
Virtual programming means content that can be experienced from the comfort of your home, using digital technologies—similar to streaming movies or TV shows from Netflix.
2. Are all Commonweal shows available virtually?
All regular mainstage productions will be available virtually throughout the 2021 season.
3. Can I watch whenever I want?
No. Shows are available for streaming Saturday nights at 7:30 p.m. Central Time throughout the run of each show.
4. Can I pause the show?
Yes, briefly. But your access expires at 10:00 p.m.
5. Where/how can I watch virtual programming?
Purchase your virtual ticket from any show page, then use any digital device that is connected to the internet and has an internet browser to watch.
6. How many digital devices can I use to watch virtual shows?
One ticket = one device. Each virtual ticket gives you a unique code to stream the show on your chosen device. Once the show has begun, you cannot switch devices.
7. How do I access the virtual content?
After you purchase your ticket for a virtual event, you will receive an email confirmation that includes a link to view the show. There will be instructions in that email, but the main point is that you need a digital device with a web browser—this could be your smart phone, tablet, laptop, or smart TV.
8. I lost the email with the link! How do I watch the show?
Please contact the Box Office via phone (during office hours) or via email, and we can re-send the email with the link.
9. I never got an email!
Did you check your email spam folder? The sender will be email@example.com. Not there? Contact the Box Office and we’ll send you another: (800) 657-7025 or (507) 467-2525, or email: firstname.lastname@example.org.
10. Can I cast the virtual content to my TV?
CLICK HERE for a CNET article with information about connecting your computer to your TV.